Terms of Service

Last updated: August 17, 2026

These terms cover the maintenance request system at savasrepair.com and the text messages sent from it by SAVAS REPAIR LLC — Property Maintenance & Repair Services ("Sava's Repair", "we", "us"). By using the site or replying to our messages, you agree to them.

The service

Sava's Repair performs appliance and property maintenance repair for residential properties as a subcontractor to property managers. This site is where a property manager submits a repair request, reviews the diagnosis and estimate, and approves the work.

Who sends the text messages

Text messages come from SAVAS REPAIR LLC. They go to the tenant phone number the property manager provided when opening a repair request for that unit, and they concern that repair only — confirming the problem, arranging a visit time, and letting you know when the technician is on the way.

These are service messages, not marketing. We do not send promotional texts and we do not text people who have no open request.

Frequency and cost

Message frequency is low and varies with the repair — typically a handful of messages while a request is open, and none between requests. Message and data rates may apply, according to your plan with your mobile carrier.

Stopping messages

Reply STOP to any message to stop all texts from us. You will get one confirmation and nothing after that. Reply START if you want to receive them again.

Stopping texts does not cancel your repair — it only means we will arrange the visit through your property manager instead.

Getting help

Reply HELP to any message and we will tell you who we are and how to reach us. You can also email savelii@savasrepair.com. For anything about the repair itself — scheduling, access, or cost — your property manager is the fastest route.

Delivery

Mobile carriers are not liable for delayed or undelivered messages. Text messaging is not a way to report an emergency: for a gas leak, flooding, fire, or anything unsafe, call your property manager and the appropriate emergency service.

Estimates and approval

Repair work beyond diagnosis begins only after the property manager approves the estimate. The diagnostic fee applies whether or not the estimate is approved. Estimates reflect what is known at the time; if the job turns out to differ, we will send a revised estimate for approval rather than proceed.

Using this site

The manager and owner areas are password protected and intended only for the people those passwords were issued to. Do not attempt to access accounts or requests that are not yours, and do not share an approval link outside the people who need it.

Privacy

What we collect and how we handle phone numbers is described in our Privacy Policy.

Changes

We may update these terms. The current version is always the one on this page, with the date shown above.

SAVAS REPAIR LLC — Property Maintenance & Repair Services
savelii@savasrepair.com