Privacy Policy

Last updated: August 17, 2026

SAVAS REPAIR LLC — Property Maintenance & Repair Services ("Sava's Repair", "we", "us") runs this maintenance request system for property managers and the tenants they serve. This policy explains what we collect, why, and who can see it.

What we collect

• Property address and unit number.
• Tenant name and mobile phone number.
• A description of the maintenance problem, and the photos, notes, estimates, and dates that come out of the repair itself.

We get this from the property manager who submits the request, and from what a tenant tells us directly. We do not buy contact information, and we do not collect anything about you beyond what a repair visit needs.

We do not share phone numbers

We do not sell, rent, or trade phone numbers. No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Phone numbers are never shared with advertisers, data brokers, or lead generators.

The only place a phone number goes outside our own system is the licensed messaging provider that delivers our text messages, and it may use the number only to deliver those messages on our behalf.

Text messages

Text messaging is tied to an active repair request. Message frequency is low — typically a handful of messages while a request is open, for example to confirm the problem, propose a visit time, and confirm the appointment. Between requests you hear nothing from us. We do not send marketing or promotional texts.

Message and data rates may apply. You can stop messages at any time by replying STOP, and get help by replying HELP. See our Terms of Service for details.

How we use it

Only to schedule, perform, and close out the repair: to reach the tenant about a visit, to prepare an estimate for the property manager to approve, and to keep a record of the work performed. We do not use this information for advertising.

Who can see your information

The owner of Sava's Repair, and the property manager responsible for your unit. Internal notes taken by the technician are visible to the owner only. We may also disclose information if the law requires it.

How long we keep it, and how it is protected

Repair records are kept as long as needed to service the property and meet ordinary business and tax obligations. The system is password protected, stored with an established hosting provider, and reachable only through the server — request data is never open to the public internet.

Your choices

You can stop text messages at any time by replying STOP. To ask what we hold about you, or to have it corrected or deleted, email us at savelii@savasrepair.com or reply HELP to any message from us. Where a repair record must be kept for business or legal reasons, we will tell you.

Changes

If this policy changes, the updated version will be posted on this page with a new date above.

SAVAS REPAIR LLC — Property Maintenance & Repair Services
savelii@savasrepair.com